An incident was created by me, but it is not showing in Service Operations Workspace

[Barad_Vishal]

I Just Created an Incident, But it is not showing in Service Operations Workspace. why?

I am currently doing labs in SNAF Lab 1.3.2 Work incident Using Service Operations Workspace.

[shubhamseth · Accepted solution]

@Barad_Vishal 

• Open the incident record and verify:
  • Assignment Group
  • State
  • Created By
  • Table name
• Try searching for the incident using its number in the global search in SOW.
• If still not visible, check with your lab instructor or admin to confirm workspace filters.