3 ACCEPTED SOLUTIONS
@SAM321 Tried and Tested solution.
Please add when to run condition as below image
Add the below script:
var taskRec = new GlideRecord(current.table_name.toString());
taskRec.addQuery("sys_id", current.table_sys_id.toString());
taskRec.query();
if(taskRec.next()){
GlideSysAttachment.copy(current.table_name.toString(), current.table_sys_id.toString(), "sc_request", taskRec.request.toString());
}
Please mark as correct answer if this solves your issue.
@SAM321 Create scheduled job
Go to "System Definition > Scheduled jobs" module
Click on new button
Click on "Automatically run a script of your choosing"
add below code and save
var scTask = new GlideRecord("sc_task");
scTask.addQuery("active=false");
scTask.query();
while(scTask.next()){
GlideSysAttachment.copy("sc_task", scTask.sys_id.toString(), "sc_request", scTask.request.toString()); //This line for moving attachments to request
GlideSysAttachment.copy("sc_task", scTask.sys_id.toString(), "sc_req_item", scTask.parent.toString()); //This line for moving attachments to requested item
}
click on execute button
Please mark as correct answer if this solves your issue.
@SAM321 Tried and Tested solution.
Please add when to run condition as below image
Add the below script:
var taskRec = new GlideRecord(current.table_name.toString());
taskRec.addQuery("sys_id", current.table_sys_id.toString());
taskRec.query();
if(taskRec.next()){
GlideSysAttachment.copy(current.table_name.toString(), current.table_sys_id.toString(), "sc_request", taskRec.request.toString());
}
Please mark as correct answer if this solves your issue.
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