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Using Fiscal year in reports

How can I incorporate correct Fiscal year start/end dates in reporting?  I've created and validated a fiscal year.  It looks fine.  But when I go into the report builder and then ask to display by quarter, all my records show Q1 as January.   Where d...

Hi everyone

how to write operation in ACL, only 5 fields write one specific role. remaining fields read only. 

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varunkumarv by Giga Contributor
  • 273 Views
  • 3 replies
  • 1 helpfuls

Resolved! HTML Field Right Click

Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO.  When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below.  ActualExpected The only way of ...

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Resolved! Missing Knowledge Management Overview dashboard

We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...

Teresa8 by Tera Expert
  • 1683 Views
  • 5 replies
  • 4 helpfuls

Entering into IT with no professional experience.

Hello, I am in the process of changing career paths after a decade in the medical field. to be specific I have been in emergency medicine my entire adult working life (a decade now) and have recently gotten into school and am going to obtain some COM...

AsaTucker by Tera Contributor
  • 431 Views
  • 4 replies
  • 2 helpfuls

How to change a users or locations currency?

Issue Details:We are trying to control how currency is displayed for users and locations in ServiceNow. Currently, we are seeing that currency values change based on the user’s session currency, which is determined by their locale.For example:Users i...