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Hi everyone, I’m currently learning ServiceNow System Administration and exploring Flow Designer and Now Assist features. What are the best hands-on exercises or labs you would recommend for beginners to improve faster? Thanks!
Forum Posts
Serial execution of processes
The same process is being executed in parallel on the same table.This is causing a problem where a single record is being updated by multiple processes.To solve this problem, we considered the following solutions:① Run a job schedule periodically to ...
Resolved! I want to display the last modified date of the file before it was uploaded.
I want to upload files from a local server to an instance.Is it possible to reflect the modification date and time of the local server file in the attachment on the instance?The idea is to create a custom field called "Local File Modification Date an...
New button needs to be disable for group 'A-Fulfillers', for a customer table created.
I have a requirement like ''in catalog tasks when we click on the SCTASK it will open form. in form we have a related list for custom create table 'metals tasks' requirement : when sctask state is 'completed' or 'cancelled' then for Fulfiller group N...
Resolved! Seeking guidance in servicenow career
Hello ServiceNow Community,I am currently working in the HR domain and planning to transition my career into ServiceNow. I would really appreciate guidance from experienced professionals in this community.I would like to understand:How to start learn...
How can I create a report in ServiceNow Report Designer?
I am learning ServiceNow fundamentals. Can someone explain the basic steps to create a report using Report Designer?
Resolved! is this a violation if we allow a Approver license user to update a specific field on RITM ticket?
is this a violation if we allow a Approver license user to update a specific field on RITM ticket. this field is not a by default filed, it field is created in Catalog item form. and we want that a Approver User can update a filed on RITM before crea...
how to check ITOM licencing in my servicenow instance
hi,Could you please help me to check on my servicenow instance the report I got from servicenow about my company Itom discovery visibilty licence? I have a subcription of IT Operations Management Visibility for servers only (quantity 500 ). But i...
Resolved! [GF#6] Read-Only Admin
Not a question. Discover how read-only admin access in ServiceNow lets you share full platform visibility without risk. Have you ever needed read-only admin?
Parallel Approvals Issue in Flow Designer – Record Updates After Single Approval
I am trying to implement parallel approvals in ServiceNow Flow Designer.I have a main flow that calls two subflows.One subflow is created for the group level approval where any one person from the group is enough to approve/reject the approval. Secon...
Resolved! Priority mapping using inbound action
Hi There is requirement to get priority on csm case using "new" inbound action.If email body or email subject or email header contains below keyword then priority to be set accordingly.word like "critical" or "urgent" or "complicated" then Priority ...
I want to use the filter conditions set by the user in a list as query conditions within the script.
I'm considering a process to export all records stored in a table in bulk, based on filter conditions set by the user in a list.I want to specify the same query conditions as the manually set filter conditions during the export, but it doesn't work c...
How to send a message to a user without sending an email
Is it possible to send a message to the user without sending an email?The idea is to display it on a bell icon at the top of the screen.Ideally, I want to notify the user that a long-running background script has completed.I don't need to send an ema...
Prevent Approval from requestor - Requested Item
Hello, I have a catalog item, which goes to group approval when the requested item is created. I want to prevent a requestor who is part of the approval group from approving their own requested items. I'm currently using flow 'Ask for approval' I cur...
I want to create a UI action that allows me to export a list in bulk using multiple layouts and filt
I am using the following code to bulk export data from an incident table, specifying multiple conditions. // You need to disable the browser popup blocker // (otherwise, you won’t be able to download all data) function onClick() { // For each la...
