attachment from SC_task to REQ

[SAM321]

hi all actually i have task , when i upload any attachment in SC task form ,it should also been seen in REQUEST form related to that sc task. i tried below script but its not working .. can anyone tell whats wrong with below script , because am new to this scripting world

[jaheerhattiwale · Accepted solution]

@SAM321 Tried and Tested solution.

Please add when to run condition as below image

Add the below script:

var taskRec = new GlideRecord(current.table_name.toString());

taskRec.addQuery("sys_id", current.table_sys_id.toString());

taskRec.query();

if(taskRec.next()){

    GlideSysAttachment.copy(current.table_name.toString(), current.table_sys_id.toString(), "sc_request", taskRec.request.toString());

}

Please mark as correct answer if this solves your issue.

[jaheerhattiwale · Accepted solution]

@SAM321 Then keep the filter conditions same and change the script as below

var taskRec = new GlideRecord(current.table_name.toString());

taskRec.addQuery("sys_id", current.table_sys_id.toString());

taskRec.query();

if(taskRec.next()){

    GlideSysAttachment.copy(current.table_name.toString(), current.table_sys_id.toString(), "sc_req_item", taskRec.parent.toString());

}

Please mark as correct answer if this solves your issue.

[jaheerhattiwale]

@SAM321 Create one more business rule and just change the when to run filter condition as "Table Name is sc_req_item"

Keep the script as is.

Please mark as correct answer if this solves your issue.

[SAM321]

@jaheerhattiwale  soryy misunderstood..... i mean what if the target table is req item (instead of request)

[jaheerhattiwale · Accepted solution]

@SAM321 Then keep the filter conditions same and change the script as below

var taskRec = new GlideRecord(current.table_name.toString());

taskRec.addQuery("sys_id", current.table_sys_id.toString());

taskRec.query();

if(taskRec.next()){

    GlideSysAttachment.copy(current.table_name.toString(), current.table_sys_id.toString(), "sc_req_item", taskRec.parent.toString());

}

Please mark as correct answer if this solves your issue.