Resolved! Sys Admin Certification Practice Tests
Posting an often-asked question... is there a reliable source for practice exams? I will go check out previous posts.
Forum Posts
Resolved! Dashboard Widget
Is it possible to adjust the icon to left side so that the display is just in one line? Currently this is the settings I tried to change the Size - Ig to 1, it became like this
Resolved! End flow and subflows associated with a record
Hi does anyone know if there is a way to end a flow and any subflows that is running against a record if the user cancels the record. I have a few wait conditions etc. that will never run if the user cancels the record. Many thanksMax
Resolved! Mass removing uninherited roles from users
I just completed a role audit of all of my users and have restructured our groups to assign roles instead of assigning them directly to users. I'd like to remove all uninherited (inherited=false) roles from all users that are imported from our LDAP i...
Assessments - sending out to users not in the Assessors - User field of the thing being assessed
tldr; I am trying to create an assessment that goes out on completion of a project. When I use [Assign Assessment] it sends the user an assessment of all the assessable records where the category isn't empty. If I use the [Assign to Assessors] butt...
Allowing users access to Agile Board who aren't in the group?
We have a use case that has cropped up a few times lately that just doesn't seem like something the Agile module covers.Employees a few levels above would like access to a group's sprint board, without actually being added to the group (as they aren'...
Resolved! How do I create a new user on a trial developer account?
I am working on a customer proof of concept where I am linking ServiceNow to Amazon Q for an AI chatbot that includes the customer's ServiceNow data. To do this, I signed up for a developer instance of Service Now, and I am able to access it, and na...
Catalog items variables converted to JSON object and commit to Azure DevOps git repo
Hi All,I have this client requirement and would like to know how this can be implemented.How can we get the values of a submitted service catalog request form after all the approvals inJSON format to commit directly to the Azure DevOps git repo
How to expand who can reassign assignment group
Currently on our instance, only the admins and the users in the current Assignment Group can re-assign to a different assignment group. Where is this managed to where I can add more users (or a set group) access to be able to reassign no matter where...
I want to hide the "Now Experience Framework" menu
I don't want users with the "itil" role to see the "Now Experience Framework" menu.I thought about adjusting the application menu and module roles, but I couldn't because they were protected. Does anyone know a good way to do this?
Resolved! Managing (deleting) abandoned development work in production environment
Hello everyone - after many years of use, we seem to have a lot of old, retrieved update sets which are uncommitted in our production environment. This is all abandoned development, none of it is going to be committed in production.This causes confus...
Data access & protection best practices (ACLs vs before query BRs vs Data filtration)
Hi All - I'm just noticing the new-to-Vancouver feature in the ACLs called "Security Attribute Condition" which seems to be a GUI way to implement advanced scripts which seems to look at certain attributes of the person/record/object trying to access...
Resolved! Roles Not Removing from User
I'm trying to remove roles from a user, but they're not being removed.[Image 1] This is the user I want to remove roles from. [Image 2] I've removed the roles in the Edit Role section and saved. [Image 3] The roles are still listed in the Related lis...
SSO Integration Profile - Update Connected Applications job Error
Hello, I currently have the Software Asset Workspace enabled and an integration to Azure AD via the Microsoft Azure AD Spoke. I have been able to connect SSO applications and run the following job: SAM - SSO Azure AD update connected applications I h...
Add attached document in resolution notes
Hello,Is there possible to attach document in resolution notes? How?RegardsCarlo
