Help needed on Integeration - XSOAR & QUALYS!
Kindly help on how to integrate ServiceNow with1) Qualys2) XSOAR& what are the prerequisites needed for integration
Forum Posts
How to enable azure sync while restricting Ip addresses(IP address Access control)?
Hello everyone, We have enabled IP address restriction to restrict public ip addresses to access our ServiceNow. Created allow and deny rules and this is working as expected, but this is blocking the azure ad user provisioning.If someone has impleme...
Resolved! Catalog Item report with zero usage
How do I generate a report that will show all catalog items that have no or zero usage?
Resolved! Are the following plug-ins available free of charge?
・com.snc.document_management・com.snc.platform_document_management Are there any articles or other evidence to support this?
Resolved! Spokes and Flows
Hello all, Generally how often are spokes and new actions added to the Flow Designer?Is this only updated with each release of ServiceNow or are these updated regularly? Thanks. _Bryan
Resolved! Different Forms For Record Producers
Hi,we're in the process of creating new record producers, all linked to the Incident table. At the moment we're using UI policies to hide fields that aren't relevant to a particular record producer but I was wondering if it was possible to associate ...
How to give dynamic date in Set field value step in ATF
Hello experts,Need your help in ATF test step.in the "set field value" step for planned start date and planned end date i want to give dynamic date instead of a static date to run the ATF' tests seamlessly without modifiying them for every time i run...
Move the Change request to Scheduled if not approved
Hi everyone, Help me in achieving the scenario mentioned below:Change request when moved to Authorize state, it is triggering approvals to a group.Once approved, the CR will move to scheduled.So, my query is, if the approvers don't approve the CR in ...
Incident Location time zone in a report
Hi,the requestor would like to see the Incident Location's time zone in a separate column in a list report. Any ideas on how to solve this without implementing a new custom field? Thanks in advance.
HR Module vs Joiners/Movers/Leavers
Hi all, My organization is looking for some information to enhance and automate our asset retrieval process. Many have suggested using Servicenows HR module or JML. We are trying to locate some concreate information on how this would work and how t...
Flow designer checking if related list items exist
Hi, I need to create a flow that checks if a change request is attached to the change 'related list' of my task. If no change request is attached, the flow should pause and not execute any further actions until one is attached. I can do this via a bu...
Resolved! How to find which pattern, shared library belongs to ?
Hi,I want to find out which pattern a shared library belongs to in sn_discovery_patterns table. With regards,Venkat
Your update version entry cannot be reverted because no base system version was found for upgrade x
I am trying the "revert to base system" for a update that was skipped on application installation. But I am getting the following error:"Your update version entry cannot be reverted because no base system version was found for upgrade x"But when I cl...
fx_currency2_instance table entries - how can we programmatically enter the exchange rate
Hello Experts,We are using Washington release. We are using SPM and my question relates to pm_project record.We have 2 custom fields on the pm_project form -- (Sales Price/Piece) of type FX Currency and Sales (EUR) of type Currency.I am importing pro...
Your update version entry cannot be reverted because no base system version was found for upgrade x_
When trying to 'Revert to Base System' a skipped record after an app upgrade, we can't proceed and we're shown with this message. "Your update version entry cannot be reverted because no base system version was found for upgrade x_<my_app_scope>" The...
