Hello! Our users are running into issues where they are unable to see the approval record after it has been approved. I tried making modifications to ACLs but was still unable to get it working. I've attached a screen capture of what our users see, ...
Hi all, Note: I have admin role, A user is unable to create a report on Incident metric table. The error it is showing up isAccess to this content denied based on report_view ACLs When I tried to check, I cannot find the table in ACLs and I cannot fi...
Has anyone experienced issues with 'Pinned Menu' (Next Experience) not loading using Microsoft Edge for Business Version 116.0.1938.81 (Official build) (64-bit)? It is fixed with a simple refresh of the page, but very annoying.
Hello All, New to the ServiceNow ecosystem. Currently studying for the CSA now. If willing to share any wisdom or knowledge about topics, courses, common issues, configuration patterns that you wish you knew early on in your ServiceNow career or If y...
Hi all, My name's Jorge and I have some experience working with ServiceNow instances to perform my work tasks, but I have recently started the "Associate ServiceNow Administrator" learning path and got to the "ServiceNow Administration Fundamentals" ...
Hello Everyone, I am new to this Forum. I hope this is a valid question that doesn't make me feel as new as I actually am at this.My question is when I'm creating reports in ServiceNow for a Dashboard. I can create charts that have the graphical info...
Hello Folks, I appreciate if anyone can guide me on this: I require to know where to I find a report or dashboard about instance availability, it is not required the P1 FREE Dashboard as it shows the metric of P1 cases created on month, but that does...
Manager wanted to rename the report's X axis label to 1Q/2021, 2Q/2021, ... instead of 1/2021, 2/2021 How to do that? your expertise is greatly appreciated!
I want to make all fields read-only when a condition is met.I was planning to handle this with a script instead of creating UI policy actions one by one. Identify the dictionary records present in the table in the display business rule and store the...
I am using UI script to display UI pages.“var gDialog = new GlideModal(ui_page_name, 200, 300);gDialog.setTitle(ui_page_title);gDialog.render();”I executed "GlideDialogWindow.get().destroy();" in the UI script process, but the dialog did not disappea...
I am trying to locate a property "Create Universal Request with incident property" (com.snc.create_universal_request_with_incident) which is set by default 'true'. I found about this property on Kb article On Activating "Universal request" plugin, c...
Hi All, I have a requirement to send an email through flow designer upon triggering a condition. Email generates fine except for the URL (link) to the record in the body of email. I did some reading around the community and noticed that one of the u...
HI need suggestion i have a requirement to when a normal/routine change is created all sub task will get created and assigned to required groups
Hi everyone I want to run a report but part of the filter should be 'Tag' 'is not'. When I do the filtering I only get this:I do not get an operator to choose from like I get from e.g. 'Planned start date'Is there a way to do this?What I want to ach...
Hello, We have added a Quick Link to our Connected Content however when clicking the quick link it opens in a new browser tab as well as the exisiting browser tab. Is there any way of changing these settings? Thanks, Michael
