What are advantages of using Flow Designer?
Does using flow designers reduce technical debt?Does flow designer support advanced developers?
Forum Posts
Widget Edit Employee Profile My Team
Hello, Would it be possible to edit the "Employee Profile My Team" Widget so that instead of "My Team" it shows a specific user's team? i.e. for all users, I want them to see the same management team. This is the link to the OOTB widget: https://<i...
On the workspace on the Details tab for and Incident the Description field overlaps fields below
On the workspace on the Details tab for and Incident the Description field overlaps fields below intermittently:
Reference Qualifier reverts to simple after Save
Hi, I have added a script into the Reference Qual field after changing the Reference Qualifier to Advanced: But after saving, it reverts to Simple: Will this affect how it runs? Will it not run the script because it's showing as Simple or will it ...
通知メールへの承認・却下リンクの挿入
ServiceCatalogを使用した申請フローの構築に関して質問です。承認者へのメール通知とともに、メール内で承認・却下ボタンを押すことで承認テーブルへの反映をさせたいのですが、ドキュメント等資料を見てもよくわかりません。設定方法を教えて頂けますと幸いです。
Create Widget or UI Action in Service Portal to Redirect to Native UI
I have a requirement to add either a widget button or a UI action button to our ticket form to allow users who have fulfiller roles, but may also be callers on certain issues. Currently we are not interested in altering our customer experience by cha...
Resolved! We need a multi-select field on the Configuration Items form that shows which depts are impacted
I have been asked to add a multi-select field to our Configuration Items (CI) forms that shows all the departments that would be impacted if that CI were to go down. There doesn't seem to be a tool that does this in the Form Designer. The "Choice" t...
Resolved! Background Script
How to write background script that will give you list of user whose location is empty.
Resolved! Role assignment in applications and underlying modules
Hey everyone,I am doing the Servicenow Administration Fundamentals course at the moment and was wondering why in Lab 4.2 the role was assigned to the apllication as well as the underlying modules.wouldn´t the roles be inherited to the modules anyway?...
add image in a report template in the header or footer
is there a way to add an image in the common report in servicenow when printing it in PDF for example???? I saw that snguru has a method to do this using script, but I want a way without the use of code. I tried to create a header and footer template...
Resolved! Can I access "servicenow support tickets" in my instance and display them in a dashboard?
Hey guys, I'm trying to find a way to track everything in one spot (stories, tasks...etc.). Is there a way to pull ServiceNow Support tickets from the Support portal into my instance? Thank you, Randy
Resolved! Backup/Export custom group with favorites - ServiceNow
Hi, Is there any way to export/import the custom groups where the favorites are grouped in ServiceNow? Greetings, Misafir
Resolved! Catalog Item Container issue
Hi Experts, I have a problem moving a variable from Variable set into a container as shown below.I have two UI policies where the variable are configured. Please check below pictures. I tried changing the order several times but with no luck. I would...
Display Knowledge Article Content in Employee Service Centre
Hello, On one of our ESC pages, we would like to show a Knowledge Article, so that it can display the content of the knowledge article. Using the "KB Article Page" widget, we get the error "article not found" how do I go about getting the article to ...
Knowledge Search in Incident form
When an agent is creating an Incident - the Related Search results for knowledge uses the text from Short Description to carry out the searchCan anyone advuse how i could also filter the results based:-- *Company" in Incident Form matches "Company" i...
