Resolved! ServiceNow and JavaScript
Hello Everyone!I am currently enrolled in the SysAdmin path but I am also wondering, how much JavaScript must one know in order to use it with ServiceNow ?
Forum Posts
Resolved! The table for attachments ( sys_attachment_doc) doesn't decrease in size after atth is deleted.
We have a process that deletes the attachment files from the table but the table doesn't decrease in size. What needs to be done to decrease the attachment table size after deletion?Steps to reproduce: - Create new issues with large attachments. - Ge...
CSA Exam
Hello Everyone, very excited to be here. My question is, how long does it take to prepare for the CSA exam. Any good additional information and resources to prepare for the exam?
Automatically add dates to CAB meetings
Good afternoon everyone I just scheduled all CAB meetings for 2024. We have a weekly meeting every Tuesday in which we discuss all changes planned for the week ahead (from the Tuesday till the following Monday). I would like to know if there is a way...
Best Practice on building a process to approve/reject an item
We're a fairly new ServiceNow customer and I'm moving our first non-IT workflow from Kissflow into ServiceNow. I have my initial thoughts on what steps to take but I thought it best to ask if there's an accepted best practice I should follow instead....
Macro Invoke - Lightweight Glide List
Hello, I have a lightweight glide list on a UI page with the following invoke Macro: <g:macro_invoke macro="lightweight_glide_list" id="user_collector" name="user_collector" reference="sys_user" can_write="true" control_name="QUERY:active=true^u_empl...
Integration amazon
Hi there!.... How to integrate servicenow with amazon , so that i can get amazon product details in servicenwo... Iam new to integration..Can anyone help on how the flow go.
Group mapping
I'm currently working on integrating two ServiceNow instances, and I'm looking for guidance on how to dynamically map groups from one ServiceNow instance to placeholder groups in another. Specifically, I want to create a mapping that associates group...
Resolved! Workday Integration
Hello SN Community, Other departments were merged to a different company but still works for us. Because of this they are all disabled in workday hence when the Workday integration schedule job runs, It will disabled those users in ServiceNow as well...
Portal search not returning catalog items after upgrade
We have just upgraded all of our instances to Vancouver and have discovered that our service portal is no longer returning any catalog items when searching for them. KB's are being returned only. Looking at the logs, I can see an error when searching...
Auto Assign To Based On Group Members
In ServiceNow, when someone updates the assignment group for an incident ticket, the system should automatically check if that new assignment group has only one member. If there's only one person in the group, their name should be automatically fille...
Get RITM details in the report
Hi all, I have created a report on Approvals table, with the below filter conditionApproval for starts with RITM Now I want to choose the columns : Approver, Approval for, Requested by, Requested for and the Request number. But currently unable to c...
Resolved! "g_form.getEditableFields()" does not work for read-only fields
I tried to use "g_form.getEditableFields()" in a UI action to get the field value for a field that was made read-only in the UI policy. However, it seems that fields that have become read-only cannot be retrieved using "g_form.getEditableFields()".I ...
Resolved! Topic Header Not Showing on Page Quick Link in ESC
Hello, We have configured a Quick Link to redirect to a Page as below: However when we add the link on the Employee Service Centre, using the Quick Link widget and a user clicks on the link it takes them to the page without the header, banner or any ...
