Resolved! Need to delete this post from community
HI please delete this post permanently. https://www.servicenow.com/community/hrsd-forum/group-by-on-reports-is-not-working/m-p/3304542#M42041 Regards,SK
Forum Posts
Voucher issue
I was already cleared my csa certification exam in last year form my last organization, but now i want to maintain my csa certification because of it got expired .and partner company providing me free voucher I was migrate my account and connected ...
Resolved! Auto case creation on first saturday of evry month
i have details to be mapped , I am facing difficulty in triggering the flow , I want to trigger a flow which will create an case automatically on first Saturday of every month, can anyone guide me if not flow any other approach ?
Change request
"The user wants to add incidents to the 'Incidents Fixed by Change' tab in the Change Request section. However, they're facing an issue: they can only add incidents with states 'New', 'In Progress', and 'Resolved'. They're unable to add incidents wi...
Help with scheduled job triggering duplicate emails
Hi everyone, I have a scheduled job script that runs periodically and triggers an eventqueue for a specific record, which sends out an email. I'd like to modify the script so that before the queuing/triggering of the event/email, it checks whether th...
Major Incident Managment widget for ESC
At Knowledge, there was a vendor who discussed having a widget baked into their ESC showing any major issues going on and an "up vote" button that end users could use to report that they were also "affected" which would create a child ticket under th...
I need to get a value from a related list variable in email notifications
Hello! I'm kind of new to servicenow platform and I need some help, please.I've defined the table "asmt_assessment_instance" to my email notification and I do a lot of work using its variables, but now, I need to get the value of a column that appear...
My Assets visibility on desktop side
Hello, Hoping someone can answer this. On the Now Mobile app, end users are able to view their assigned assets by clicking on the 'My Assets' tab. We have read through documentation and understand this is a feature on Mobile only that comes with Asse...
User Deleted All Tabs/Reports From Dashboard
A user believed a very complex dashboard was personalized to them and deleted all the tabs/reports from it. This dashboard and its reports are vital to other users and I'm struggling figuring out a means to restore the dashboard to its previous state...
Resolved! Can I make a retrospective update set?
Hello everyone I worked on an academic project which required me to create an update set before the start of the project. I created the application in Studio, added the tables I needed, added email layouts, email templates and notifications. I also m...
need a cleanup script to add a dictionary attribute exclude from rollback to tables in servicenow
I need a cleanup script to add a dictionary attribute "exclude from rollback" to the tables after cloning.
Exam Times
Is there a best time to take the CSA exam? I wanted to make sure there wasn't a new release before taking a older version of the software.
GenAI Summarization in Portal
Team i would like to know when we enable GenAI in Service Portal the results that come out from the user question can we show images and knowledge articles if yes do we have any documentation.
Running QueryRangeACLAuditor script include
Hi, Has anyone run this script include after upgrading to Yokohoma version? This was the script include added with the "May 2025" updates to check if the ACLs are in place. Please advise how to run it. Do we run it as Background scripts? Thanks,Sona....
Resolved! MID Server details
Good afternoon all I was wondering, is there a way to extract MID server details in one file? We have 7 MID servers and I would like to have a list of all name/host name/status etc? RegardsThereza
