Forum Posts
Resolved! notification for incidents, without being part of service now email delivery list
Hi There, i have a requirement where one of the leadership members wants to be notified for any incident that is created for any service now assignment group but the user does not wants to be added to the email delivery list that is added for that p...
Resolved! LogicMonitor Incident Management Integration issues
hi, does anyone have any experience with the logicmonitor Incident managment integration i have set it up following the documentation and alert does trigger a new ticket but. the the new tickets are empty with none of the HTTP delivery details like d...
new userid/email not merging with old userid/email
Hello. I orginally setup my email/userid using an invalid email account mattbohman@ccc.edu. I wanted to setup my email using the valid email account mbohman@ccc.edu. Later, after completing lessons, I was able to add mbohman@ccc.edu to my profile, an...
Getting CSA certification
Hello, All.Currently, the company i am working with using Service Now ticket system to for Help desk support . i am familiar with the service now platform as earlier time , My question is do i have to follow each steps to get to service now leari...
Resolved! No question - I need to post my first post for my course.
Thank you
complete task CSA Training too
I don't have a question, but just posting a comment as a task I need to complete for my CSA training. Tknaks.
Resolved! How to ask for approval in parallel using Flow designer from a list collector
Hello All, I currently have a catalog with a list collector which points to the Business Applications CI. Each CI has an IT Application owner.I would like my flow designer to raise a task for each business application selected in the list collector a...
Resolved! About Performance Analytics
Hi, all.I export the "Slow Queries," "Slow Transactions," and "Slow Scripts" from ServiceNow once a month and provide the information to the teams developing applications running on the instance. With Performance Analytics, is it possible to share th...
ServiceNow Learning Format
Hello, System Admins! I really enjoy working in the ServiceNow platform, workspaces, UIs and instances, yet struggle with time spent navigating multiple logins, workspaces, add-on libraries, etc. Just wondering why ServiceNow doesn't utilize the sam...
Hi, Info Please!!!
hello everyone how are you, just a question, who or how the platform function to find a job, finalizing the system administrator course.
Resolved! Reports not showing Developer Instance
This is my "first question" from the Associate System Administrator course -- I'm working through the "Get Started with Reports" course option and it shows the Reports Application with a simple search from All, but when I do the same with my develope...
Resolved! script not executing on manual executing
Hi experts,We have below scheduled job created to run daily and when we click on execute now manually, none of the expected records getting deleted.Please guide me what went wrongfunction cleanUpContingentHRProfiles() { try { // Cleanup all HR...
When will all the documentation issues be fixed? (Not the current "Access Denied" one).
This is not about the Access Denied issue of Apr 2025. All the broken links and non-existent posts. This is really slowing our complex process development down considerably... Any input would be great! Below is an example when I try to go to the docu...
