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Forum Posts

Plugins

How do you install NOw Assit plugins

Mike247 by Tera Contributor
  • 1506 Views
  • 3 replies
  • 0 helpfuls

Resolved! Maximum number of connections to an instance

I'm trying to find out how many people can access an instance simultaneously.Is this defined anywhere?We anticipate many users accessing the instance during a failure.Would it be okay if around 400 people accessed it simultaneously?

bonsai by Mega Sage
  • 811 Views
  • 1 replies
  • 0 helpfuls

ServiceNow admin

Hi, my Microsoft Teams Graph Spoke in my instance, does not install. what  do I  need to do?

Unable to Delete old tasks in ServiceNow

I am trying to delete old tasks in ServiceNow, but the records are not getting deleted even after following the usual steps. I checked the list view, filters, and related options, but the delete action is either not available or not working.I also tr...

kalpanamc by Giga Contributor
  • 488 Views
  • 2 replies
  • 0 helpfuls

CSA Exam Preparation

I am currently on the Administration fundamentals on demand and the lab examples are on sped up and hard for me to follow.. what do i do to be able to complete my lab practice questions 

mariusfelis by Tera Contributor
  • 535 Views
  • 2 replies
  • 1 helpfuls

User unable to read articles in a particular Knowledge Base (KB)

Hi Everyone, Can you please assist? I have an issue with the user who can't view knowledge articles in a particular knowledge base. I don't think this could be roles issues, hence the user can read/view in some other knowledge base. Please help me fi...

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Kamva by Giga Guru
  • 1444 Views
  • 7 replies
  • 0 helpfuls

ServiceNow Administration Fundamentals - Lab error.

Hey everyone! Hoping someone has faced my issue and could provide me some guidance, I'm currently completing the ServiceNow Administration Fundamentals class, but when it comes to get the labs done, it just instructs me to open my instance and follow...

luisfdord by Tera Contributor
  • 1948 Views
  • 4 replies
  • 1 helpfuls

CSA certificate

Hi everyone, I´m on my journey to become a CSA as I understood I can do it for free once I´m done with the 3 levels for the System Administrator career?

RaúlM by Kilo Contributor
  • 7120 Views
  • 12 replies
  • 3 helpfuls

On-Call Tool?

The tool that we use for on-call scheduling/routing/etc has been acquired, so we're currently evaluating the different tools on the market. I'm looking to tap in to the wisdom of the crowd! What tool does your company use? How well does it integrate ...

ericsjaarda by Tera Contributor
  • 920 Views
  • 4 replies
  • 0 helpfuls

Resolved! HTML Field Right Click

Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO.  When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below.  ActualExpected The only way of ...

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