ServiceNow to Control-M integration
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10-28-2025 12:47 AM
I need your help with a Control-M integration.
Use Case:
When a catalog request is raised in ServiceNow, job details are provided in JSON format based on business requirements (OS/MFT). Once the RITM is approved, a standard change request is automatically created, and the job details are populated in the change request description.
Based on the data in this description, we need to generate a JSON file dynamically and attach it to the Control-M REST API at runtime. However, we are currently facing an issue with creating the JSON file and attaching it to the REST API dynamically.
We have tested the Control-M API through Postman, and the attached screenshot shows the Postman test results.
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01-28-2026 02:54 PM
https://www.servicenow.com/community/sysadmin-forum/servicenow-to-control-m-integration/m-p/3414023
https://www.servicenow.com/community/developer-forum/scripted-rest-api-parse-json/m-p/1576692
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Thanks
Nayan Patel
IT ServiceNow Consult, ServiceNow ArchX
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