Set Password -UI Action

[Annika Aaltonen]

How can I grant access to other users than admins to use the Set Password -UI Action on the user form? For instance could be the user_admin role. Currently it only says "Security constraints prevent access to requested page", when a non-admin user tries to use it.

TIA

Annika

[Mike_R · Accepted solution]

Add your role to these three ACLs

instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=9687eeeea5780110c0a0e1db2cdc9526
instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=e7344ad6c3623010559d74c3e540dd7d

instanceName.service-now.com/nav_to.do?uri=sys_security_acl.do?sys_id=55fc17aa73133300616ca9843cf6a7bf

[Annika Aaltonen]

Thanks Mike!

The first SysID/ACL doesn't seem to exist on our  instance, not sure wat that was supposed to do, but it seems to work after having updated the ACLs nr 2 and 3.

Thanks!

Annika

[Mike_R]

Great, the first link was just to update the Write ACL for the Password field on sys_user table. It's possible that it doesn't exist or has a different sys_id in your instance.

[Annika Aaltonen]

I see, that one we already have covered from before 🙂

Thanks a bunch!