Create Record on the Order vs /createOrder TMF API

[susharma]

Hi All,

Please excuse me if my question is pretty basic.

For Order management there are TMF API(s) which are available for creating the order, which when invoked may have additional steps of creating the required and related records apart from order.

Does the functionality different when i do a create record on the flow designer on Order table ?

Am assuming the TMF API functionality and the internal working of Create Record on Order should be same.

Please correct me if am wrong.

[ShashankInamdar]

Hi @susharma ,
Purely from a record creation perspective, both the TMF API and 'Create Record' via workflow in the Customer Order table will be consistent. But as you describe, the TMF API does a lot more - Order Line Items, relationships between the Line Items, validations, versioning etc.
The main purpose of the API is to provide a standardized way of ordering irrespective of the system submitting the order.

[susharma]

So if am having a page with Create Order button, should i do RESTful call of TMF API internally ?

Rather than using create record ?

[ShashankInamdar]

Perhaps a bit of context on the use case will help.
To create an Order, there is also a Agent workspace (CSM/FSM) from where you can create either a Product Order or Service Order. The workspace will take you through a guided process of ordering for an Account for specific Products or Services.