How promote a Custom Decision Table from one instance to another

Saurav Paira
Tera Contributor

We have created few Decision Tables (in sys_decision using decision designer) to perform various business rules as part of our scoped application. When we promoting the scoped app from one dev instance to another dev instance. Though the decision table is getting promoted, but there is no data inside the decision table in the target environment.

 

E.g.

1. Created a decision table using decision designer called 'Address Routing' with inputs - state, order_type. added multiple conditions for inputs state and order type and result as Reference to another table record.

 

2. Saved the decision table.

3. Commit and Publish the app

4. Install the app in the target instance. The decision table 'Address Routing' is created but the conditions within the decision tables are missing.

 

Please help what could be the reason, whats the best way to move the decision table conditions?

5 REPLIES 5

ShashankInamdar
ServiceNow Employee
ServiceNow Employee

Hi @Saurav Paira , a bit late on this one.. but you might want to post this on one of the Platform forums. If the issue is now resolved, would you mind updating it on this thread for future reference.

Kailash Bhange
Kilo Sage
Kilo Sage

Hi @Saurav Paira , 

 

I think the decisions are captured in the Global App scope. so the best way is..

You can push the decisions on update sets and then Manually move updates to the another instance.

 

 

BR,

Kailash Bhange

cliff11
Tera Contributor

Did you find a solution?  I have the same problem.

kdelbridge
Tera Expert

I am curious if you ever found a solution to this? I am having this same issue.