If the specification relationship is of a Composed of type, decomposition doesn't happen but its not

Anshu_Anand_
Kilo Sage
Kilo Sage

Hi

 

The docs says If the specification relationship is of a Composed of type, decomposition doesn't happen

https://docs.servicenow.com/en-US/bundle/tokyo-telecommunications-management/page/product/tmt-order-...

 

Anshu_Anand__0-1672837421214.png

But in our case even when the relation between two product specification is  composed of, i see service orders being created .

 

example:-

PS1 composed of PS2

After order creation

PS1 OLI is parent line item of PS2

After decomposition we see service order for PS2

 

Regards,
Anshu
1 ACCEPTED SOLUTION

ShashankInamdar
ServiceNow Employee
ServiceNow Employee

Hi @Anshu_Anand_ , you mention 'Service Order' getting created. So I assume Product Order for PS2 is not getting created as expected.

Based on your description, it seems your set up is as below - (please confirm)

PS1 

      >> PS2 (composedOf)

            >> CFS1 (realizedAs)

Post decomposition, you would then see a Product Order for PS1 and a Service Order for CFS1.

 

Regards

Shashank

 

View solution in original post

4 REPLIES 4

ShashankInamdar
ServiceNow Employee
ServiceNow Employee

Hi @Anshu_Anand_ , you mention 'Service Order' getting created. So I assume Product Order for PS2 is not getting created as expected.

Based on your description, it seems your set up is as below - (please confirm)

PS1 

      >> PS2 (composedOf)

            >> CFS1 (realizedAs)

Post decomposition, you would then see a Product Order for PS1 and a Service Order for CFS1.

 

Regards

Shashank

 

Thanks @ShashankInamdar  for the reply.

For some PS its exactly working like this .

But 1 of my PS with exact same config does not work

no SO or PO gets created for this.

Any help for this.

Regards,
Anshu

Anshu_Anand_
Kilo Sage
Kilo Sage

@ShashankInamdar 

Thanks i just saw the realized as connection was missing for 1 PS

Thanks for the help

Regards,
Anshu

Hi @Anshu_Anand_ , I am glad to know it's sorted for you. Feel free to reach out or post for any further questions.