Service Now

[gbarber3]

Is Service Now available on Premise?

[gbarber3 · Accepted solution]

Perfect, all I need to know for now, much appreciated.

[Saurabh Gupta]

Hi,
As far as I know yes it is available on Premise as well.

[Gunjan Kiratkar]

Hi @gbarber3 ,

Yes, ServiceNow is available as an on-premises deployment option. This means that you can install and run ServiceNow on your own servers, rather than using a cloud-based deployment.

There are several advantages to deploying ServiceNow on premises, including:

• Greater control over your data: With an on-premises deployment, you have complete control over where your data is stored and how it is accessed. This can be especially important for organizations that have strict data governance or compliance requirements.

• Greater flexibility: On-premises deployments allow you to customize ServiceNow to meet your specific business needs and requirements. This can include customizing the user interface, integrating with other systems, or building custom applications and integrations.

• Greater performance: In some cases, an on-premises deployment may offer better performance than a cloud-based deployment, especially if you have a high volume of transactions or a large user base.

That being said, there are also some potential downsides to an on-premises deployment, including:

• Higher upfront costs: On-premises deployments can be more expensive to set up and maintain than cloud-based deployments, as they require the purchase of hardware and software licenses, as well as ongoing maintenance and support.

• More complex deployment: On-premises deployments typically require more planning and resources to set up and maintain than cloud-based deployments. This can include installing and configuring the software, setting up servers and other infrastructure, and ongoing maintenance and support.

• Limited scalability: It can be more difficult to scale an on-premises deployment than a cloud-based deployment, as it requires the purchase of additional hardware and software licenses as your organization grows.

Overall, whether an on-premises deployment is the right choice for your organization will depend on your specific business needs and requirements.

[gbarber3]

Thank you, much appreciated.

Where can I find the technical requirements for an on premise installation please? Servers spec, etc ...

[Gunjan Kiratkar]

The technical requirements for an on-premises installation of ServiceNow will depend on the specific version of the software you are using and the size and complexity of your deployment. ServiceNow recommends that you consult with their technical team or a ServiceNow partner to determine the specific technical requirements for your organization.

In general, the technical requirements for an on-premises installation of ServiceNow may include:

• Hardware: You will need servers with sufficient processing power, memory, and storage capacity to support the software and your organization's workload. ServiceNow recommends using servers with at least 16 cores, 64 GB of memory, and 1 TB of storage for a small to medium deployment.For larger deployments, higher-specification servers may be required.

• Operating system: ServiceNow supports several operating systems, including Red Hat Enterprise Linux (RHEL), Oracle Linux, CentOS, and Microsoft Windows Server. The specific operating system requirements will depend on the version of ServiceNow you are using.

• Database: ServiceNow requires a database to store data and support the software. ServiceNow supports a range of database platforms, including Oracle, Microsoft SQL Server, and MySQL. The specific database requirements will depend on the version of ServiceNow you are using.

• • Networking: ServiceNow requires a reliable network infrastructure to support the software. This may include switches, routers, firewalls, and other networking equipment.

  In addition to these technical requirements, you will also need to consider factors such as system capacity, scalability, security, and availability when planning your on-premises installation of ServiceNow.It is important to carefully assess your organization's needs and work with a ServiceNow partner or the technical team to ensure that your deployment is properly sized and configured to meet those needs.