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08-15-2024 11:50 PM
Hi Team,
Regarding PONR for a service order, we can these based on tasks, i.e. before or after a specific task. In one of my scenario, I’m setting up an appointment for a customer via FSM module and is able to store this appointment date in my specification characteristics.
I need to set the PONR to be set to 1 day before this appointment date, hence would beed some guidance on how this can be achieved.
Thank You,
Kind Regards,
Ash
Solved! Go to Solution.
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08-22-2024 07:49 AM
Dear @ashwajit_b - How about creating a schedule job that looks at this specification charac value and if applicable as per your logic, can set the PONR.
Thanks,
Aneesh D
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09-11-2024 06:39 AM
Hi @ashwajit_b ,
Call a Flow that is invoked when the Spec Char for Appointment is set. This flow can call the OOTB action to set the PONR against the Order Line Item.
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08-22-2024 07:49 AM
Dear @ashwajit_b - How about creating a schedule job that looks at this specification charac value and if applicable as per your logic, can set the PONR.
Thanks,
Aneesh D
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09-11-2024 06:39 AM
Hi @ashwajit_b ,
Call a Flow that is invoked when the Spec Char for Appointment is set. This flow can call the OOTB action to set the PONR against the Order Line Item.