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Resolved! SNAF Course Material Link Expired

I have enrolled in the SNAF On-Demand course and have gotten access to my ebook. After trying to download the course files (shown below) so that I can work on the labs I get an error message stating the link in the ebook has expired (also shown below...

SNAFCourseMaterialLink.png SNAFCourseMaterialError.png
iwoytowich by Mega Contributor
  • 475 Views
  • 4 replies
  • 2 helpfuls

SNPI LDAP Server Setup Lab Error

I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.

KetanG by Tera Contributor
  • 1723 Views
  • 9 replies
  • 2 helpfuls

Support Agent Training

We’re preparing to roll out ServiceNow CSM, including our first client-facing portal and knowledge base. Today we’re using a basic ticketing system. We have an onsite planned to go deep on workflows and change management. Ahead of that, I want to pre...

DeAnDawson by Tera Contributor
  • 582 Views
  • 4 replies
  • 0 helpfuls

Resolved! System Admin Fundementals Lab 3.3.1

Hi all I'm doing the labs and for lab 3.3.1 on Service Now System Adminstration Fundamentals I cannot "Create Child Service Offering" as seen in the lab material (I attached a screenshot).  I tried right clicking on the form header then clicking on "...

SofieH by Tera Contributor
  • 607 Views
  • 4 replies
  • 0 helpfuls

ServiceNow Fundamental on Demand

Hello, Looking for information over vouchers that used to be included with the Admin course. As of our last bootcamp the members received vouchers for the completion of this course. Now my cohort is reporting that no voucher(s) was received.  Looking...

matthewavog by Mega Contributor
  • 515 Views
  • 4 replies
  • 1 helpfuls

Resolved! CSA certification voucher

My CSA certification voucher is expired, can I again get another voucher for me to take up the certification? What should I do now? I completed all the relevant courses for certification, it is asking me to pay 300 dollars or 300 learning credits fro...