To track and measure value, clear KPIs and measures should be in place. We want to ensure stakeholders can measure the progress of the project against ROI. The key activities of defining and aligning on KPIs and Metrics are: Identify the metrics that...
Hi All,I have completed the now learning course for Certified Implementation Specialist - Data Foundations (CMDB and CSDM) and its pre-requisites as well. However, I am not able to register for the exam. It is showing as processing. I have tried open...
Hello Guys, This my first course and new to service now. I have enrolled to ServiceNow Administration Fundamentals (Xanadu) on demand course. I don't know how to go through this course I see lab activities, but I don't find any resources with instruc...
Hello Community,I recently applied for the ServiceNow RiseUp program, and it has been about a week since I submitted my application. I understand that the program team might be processing multiple requests, but I wanted to check if there is a usual t...
Share with us your most important lesson you learned from this ServiceNow implementation in the course.
i already registered for the exam " Certified System Administrator " and already scheduled it i have finished the book and the online course and now and i'm repeating the whole materials again and again. are there any advises to manage time in the ex...
Hello, I'd appreciate to help here. Receiving the error Did you configure eight choice values on the HHD Table's State field? in the lab. I have created all of the choices in the studio and in the dictionary entry state to match the requirments in ST...
I wrote cad exam,i got 72% but i didnt get any certificate similarly for my frnd she got 87% even though she didnt get any certificate. Can any one please tell me how to sort this issue?
Hello ServiceNow community - I am looking to collaborate with product owners who work in field services teams, to understand how to even further improve the product roadmap to enable the digital workplace experience for all the end users?
Dear Community,While attempting Lab 1 in the Order Management Fundamentals (Washington) course, the user (James Smithson) to impersonate is not found. There is a user James Smith but is user is not configured with the required Workspace CSM/FSM.Appr...
Q1)When set up with many to many relationships. what is a classic example of a scenario where the tables could have many to many relationships?a) A task can trigger many workflows and workflow can trigger many tasksb) vendors can sell multiple produc...
Hi Team , i need to add my certifications to now learning from ServiceNow Webassessor Email Address it is showing like this
Body: Hello everyone,I’ve just started studying ServiceNow and have applied for the RiseUp program because I’m looking for detailed, tailored mentorship and training. I understand selection is not in my hands, so meanwhile I want to continue learnin...
Does anyone know when ServiceNow will offer CSA certificates for free in 2026
I intend to write the CIS-ITSM certification but my CSA is expire. Is it possible for me to go ahead to write the CIS-ITSM exam without rewriting the CSA? ThanksChris
