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Resolved! clarification csa exam voucher claimed

Hi, I claimed a voucher today for the CSA exam. I understand that after November 17, the online exam will be administered through Pearson VUE instead of Webassessor. Could you please clarify whether my voucher will still be valid for use after Novemb...

MariapaolaP by Tera Contributor
  • 524 Views
  • 11 replies
  • 1 helpfuls

Resolved! [Article] Bye Webassessor, Hello Pearson VUE

As a Servicenow User, please note, all ServiceNow exams will be shifting from Webassessor to Pearson VUE starting November 18, 2025.This is a significant shift in ServiceNow exam policy as it will enhance global accessibility, expand the number of te...

Shruti D by Kilo Sage
  • 1797 Views
  • 6 replies
  • 14 helpfuls

Resolved! Exam Rescheduling

I've scheduled my current exam on 15th November 2025 on webessor, however, since the new platform for scheduling exams is coming up, I'm, unable to reschedule the exam to a future date, please assist on how the same is to be done .

MrigankaSeC by Tera Contributor
  • 580 Views
  • 5 replies
  • 1 helpfuls

Resolved! Error in ServiceNow University Course

Hello everyone! I've been trying to access an on-demand course, but I keep getting the same error message. This happens to me using my partner account and to my friends using their personal accounts. We've tried several browsers, cleared the cache, a...

update my name

@@munukuntlak my name is manikanta swamy chilamkurthy but in my csa certificate its updated as manikanta chilamkurthy. im trying to update my name but its locked pls update my name as manikanta swamy chilamkurthy.

Resolved! CSA Voucher

Hi team, could you please guide me on how to request a voucher to take the CSA exam, or point me to the right place or person to do so? Thanks in advance! 

ArturoH by ServiceNow Employee
  • 404 Views
  • 3 replies
  • 0 helpfuls

CAD Voucher

Hello team, I took the course "Application Development Fundamentals On Demand" and it says that now I am eligible for the voucher for CAD exam but I can't see the voucher itself under my vouchers tab to add it to my Webassessor. Could you please help...

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