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Legal Name versus Preferred Name

Hello!I have a co-worker who is going through the ServiceNow Fundamentals On Demand and would like to take advantage of the opportunity for a CSA voucher. However, their preferred name is what they have on their ServiceNow profile, but they are conce...

SNOW Fundamentals E Book

Hello Team   I wanted to know if I subscribe to SNOW Fundamental Free course till June 2020 ,   Will I get the E book if yes , when I will get after completing course or after giving the exam?

Tausif7 by Tera Contributor
  • 4728 Views
  • 4 replies
  • 1 helpfuls

nowlearning login fails

Hi, I am taking a course on nowlearning, where I am login in, I have completed the first 2 sessions and that is also reflected in the overview. However, when I try to complete the 3rd session I am asked to login to rustici.nowlearning.service-now.com...

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Resolved! Certified System Administrator exam refund

Have done the course for Certified System Administrator and purchased an exam voucher. If wishing to cancel the exam with WebAssessor there seems to be no refund available, It that the case? The exam voucher is purchased from ServiceNow not WebAssess...

ossigeno by Kilo Contributor
  • 1593 Views
  • 2 replies
  • 1 helpfuls

Checkout Workflow

Which of the following statements is true when an Administrator edits a workflow? Options are : When a workflow is published, the workflow is available to the person who created it but not to other users with roles.To prevent multiple users with role...

Lei Wang3 by Giga Expert
  • 1302 Views
  • 1 replies
  • 0 helpfuls

Resolved! "the Now Platform use a single system of record and a common data model" what is this single system referred?

In the ServiceNow Platform overview, it says that "The applications that run on the Now Platform use a single system of record and a common data model to consolidate your organization's business processes". What does it really mean by "a single syste...

Lei Wang3 by Giga Expert
  • 2002 Views
  • 2 replies
  • 3 helpfuls

Pre-Sales vs Sales Accreditation

Hello! In the NOW Learning Platform - there are two types of accreditation paths related to sales - "Pre-Sales" and "Sales" Pre-Sales is defined as "Become a ServiceNow accredited pre-sales expert so you can introduce and position ServiceNow products...

Nick Goding by Kilo Contributor
  • 6372 Views
  • 5 replies
  • 4 helpfuls