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Now Learning Account Merging Issue

Morning all, looking for some help as I can't access the help centre since leaving my last company after I requested a merge of my Now Learning accounts!! I'm provided with the below image and error message "Authentication Failed" how can I fix this ...

Screenshot 2023-02-10 at 07.30.23.png

Resolved! All of my courses are erased

I logged into Now Learning last night and all the courses I took and are taking have been erased.  I paid for the Certified ServiceNow Administrator course and it is not there.   Along with all the courses I have completed, they are not there, everyt...

dj6ilSA by • Tera Contributor
  • 1872 Views
  • 4 replies
  • 0 helpfuls

Resolved! Name change for Kryterion

How do I go about updating my name on my profile?  My First Name/Last Name are greyed out so I can't update them on my profile.  The Kryterion site says I need to contact training sponsor..

Vicky5 by • Tera Contributor
  • 3146 Views
  • 8 replies
  • 4 helpfuls

New to the Admin Journey

Good Morning All, I'm beginngin my journey with an end-goal of being a ServiceNow admin. I have about 6 years of experience with ServiceNow from a user perspective and am comfortable with the platform in general, though I understand that there is sti...

AGX-07 by • Giga Contributor
  • 1279 Views
  • 4 replies
  • 0 helpfuls