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Resolved! ITSM certification blue print

Dear all, I am actually studying the Self peace training of ITSM fundamental and have gone through the certification blue print document as well. In the blue print document of the certification, it is mention for example for INCIDENT the following co...

wakespirit by Kilo Guru
  • 2198 Views
  • 4 replies
  • 0 helpfuls

Resolved! SDLC Scrum Process Pack Plugin

Currently on Dublin and my development team is asking for me to enable the SDLC Scrum Process Pack Plugin and assign the scrum master role.   I'm not exactly sure how to accomplish and I am hoping someone will assist me.  thanks in advance.  

Resolved! Delta Certification Passing criteria

Hi, I'm planning to appear for Delta exam of CSA. I was wondering about the passing criteria and the study material or notes for the Delta certification of CSA. Any help and suggestion will be helpful, Since Delta certification is just introduced. Re...

Alok Das by Tera Guru
  • 8099 Views
  • 4 replies
  • 18 helpfuls

Resolved! Creating conditional fields on a form

When an incident is Prio1 or Prio2, there must be a Incident Report attached when changing State to Resolved. 1 How to make a mandatory checkbox appear in closure information, when the Prio is 1 or 2? Must be checked to Resolve. 2 Can one in addition...

FredrikG by Kilo Contributor
  • 2682 Views
  • 8 replies
  • 3 helpfuls

Delta Exam

Hi. I can't find this info anywhere: - What is the passing percentage? - Is the whole CSA Delta exam related to the release notes? Because there is around 500 pages, and many of the topics are related to the develpoment.   Anyone who passed the exams...

SC4 by Tera Expert
  • 7016 Views
  • 7 replies
  • 0 helpfuls