Now Learning Blog - Check out the Updates to our Citizen Developer Learning Paths!

The ServiceNow Training and Certification organization is extremely excited to announce the launch of our courses covering the core skills required to become a Citizen Developer on the Now Platform! T...

San Diego Courses Available in Now Learning!

Last month, ServiceNow released the San Diego update to the Now Platform, enriching it with the new Next Experience modern design and expanded hyper automation tools. The Training and Certification te...

All Now Learning Instructor-led Courses Available On Demand

We are pleased to announce that our full portfolio of Now Learning instructor-led courses is available beginning this month in an on-demand format. With the two April releases outlined below, you will...

How to get a ServiceNow Certification? | Training Overview | Allenovation

Hi everyone, I just released a new video on my YouTube channel: Allenovation! This is an extensive deep-dive into ServiceNow Training and Certifications with the goal of answering common questions I'v...

Get involved with our new Now Learning Community-Created Content program!

What do you love about belonging to the ServiceNow community? If you said working with other community members to share experiences, knowledge, and insights, you’re not alone. The community is the bed...

Now Learning Blog – One updated and one new course covering ServiceNow’s Scaled Agile Framework (SAFe) application

The ServiceNow® Scaled Agile Framework (SAFe) application helps you apply lean and agile principles to your large enterprise enabling you to develop and deliver software products with fewer defects in...

Rome > San Diego Webassessor blackout period

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field There is a newer version available for this content: "San Diego > Tokyo Webassessor blackout period" Hi there, Another re...

Now Learning Blog – January through March 2022 Recap

If you missed any of my blogs over the past three months – fear not – this entry will recap all the ServiceNow training and certification awesomeness from the past quarter. Instructor-Led to On Demand...

Content Strategy for Learning - Autonomy, Relatedness, and Competence in Learning Content

If you read my first blog on Content Strategy this year, I talked about the three components that help to define a content strategy for learning, what your business needs, what your learners need, and...

Now Learning Blog – Procurement Service Management just became available – check out our new course to learn more!

Procurement Service Management (PSM) is an amazing new product that helps procurement teams do their work while allowing shoppers to select from pre-approved vendors! ServiceNow® Procurement Service M...

Now Learning Blog – Learn how Performance Analytics and Project Performance Management are better together!

If you are looking to unleash the power of ServiceNow by using Performance Analytics with Project Portfolio Management attend Better Together: Project Portfolio Management (PPM) and Performance Analyt...

Now Learning Blog – Learn to optimize your ITSM processes with our new course

Learn how Process Optimization (PO) can help streamline process improvement efforts through visual process modeling with business insights, metrics, and KPI summaries with Process Optimization Essenti...

Now Available on Now Learning - Integration on the Now Platform Expert Series

The Now Learning Community-Created Content program is BUZZING with excitement about its newest expert series from ServiceNow Developer Advocate Chuck Tomasi! Through his engaging videos in the Integra...

Important Dates: San Diego Training Courses, Certification Exams, and Accreditations

We are excited to announce the training and certification schedule for the ServiceNow Now® Platform San Diego release. Mark your calendars today with the important 2022 San Diego release dates below f...

Intotheuknown - ServiceNow CIS Service Provider walkthrough of my notes

To be used along with video : https://youtu.be/becWFsdI22o Multi-instance Dataresidency Internal service provider data Highly regulated industries Move from single domain to a standalone instance doma...

How to access and manage your company’s training benefits

On January 17th, we launched a new version of Now Learning which gives users a great new front-end interface for taking ServiceNow training. But what you may not realize is that there’s also powerful ...

Content Strategy for Learning - From Empathy to Compassion in Content Strategy

There are lots of folks out there talking about Empathy and Content Strategy but the thought I keep coming back to is, “is empathy enough”? Do we also need to consider Compassion when creating a Conte...

Now Learning Blog – Learn about one of ITBM’s great new Rome Features, Alignment Planner Workspace!

Two courses supporting one of IT Business Management’s biggest Rome features, Alignment Planner Workspace are available on Now Learning. Alignment Planner Workspace is a huge step forward in creating ...

Now Learning Blog – Check out our New Field Service Management Course!

If you have completed Field Service Management Fundamentals, come check out our new course which contains essential information and guidance for implementing Field Service Contractor Management. Field...

Content Strategy for Learning – It's funny how things always seem to come in 3s

I recently started a new job on the Training team here at ServiceNow where I am digging into how we are making decisions about what types of learning content we should create and how that content is e...