Can't find Form Builder in Additional Actions. Xanadu - CSA fundamentals - NowLearning. Section 4.

[bjrich01]

HI all.  Newbie here learning Fundamentals before my cohort class begins.  On Section 4 labs, I can't find "form builder" from Additional Actions list.  It's just not there.  Any thoughts why?  Is my "instance" to blame?  Outdated?  I'm impersonating the Admin user for the lab. Can't move on till I complete this section.  Looked all over ServiceNow community forums and google as well.  Appreciate anyone's advice. 

[Viraj Hudlikar]

Hello @bjrich01 

Form Builder is available after San Diego release so do check if your instance is same or higher version.

Do try to clear cache of instance.

Since it will be a lab instance, I advise you to raise a support case with Now learning support team. They will help you address this issue.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Dr Atul G- LNG]

Hi @bjrich01 

What you click in is called an Addition Action only. See the help text in my screenshot. Nothing is missing. [ these 3 line are called additional Actions]