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Flow Designer: Create a Flow - Unable to Find Service Studio in the Instance Provided for Course

SravithaM
Tera Contributor

I am currently working on the Flow Designer: Create a Flow course and the first step asks to access the All > Workflow Studio, however the instance that was provided to me does not have the Workflow Studio. I have attempted to look at other versions of the same course but seems to be the same issue with all versions. I would like to finish this course so I need help finding a way to enable Workflow Studio in my instance. 

1 ACCEPTED SOLUTION

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @SravithaM ,

 

Are you working on PDI (If yes, which Version?). if you are working on any Training/Test PDI, let us know. Is your role - Admin or something else?

Flow Designer- 

NikhilBajaj9_0-1751298349181.png

NikhilBajaj9_1-1751298382247.png

 

Check again and let me know.

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

9 REPLIES 9

Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @SravithaM ,

 

Are you working on PDI (If yes, which Version?). if you are working on any Training/Test PDI, let us know. Is your role - Admin or something else?

Flow Designer- 

NikhilBajaj9_0-1751298349181.png

NikhilBajaj9_1-1751298382247.png

 

Check again and let me know.

 

Regards,

Nikhil Bajaj

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

I believe Flow Designer and Workflow Studio are synonymous, I was able to complete the activity with Flow Designer. The activity instructions are not accurate to the Instance that is provided for the course. Thank you for the screenshots. 

Hi @SravithaM ,

 

Welcome. Good to hear that it was helpful.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Glad you were able to complete the training but just wanted to let you know that Flow Designer and Workflow Studio are not the same. In terms of your requirement of building a flow for this training you can use both.
However, 
Flow Designer is used for all new automation and workflow needs. It's the modern standard and is better suited for scalable, maintainable, and low-code development. Service Workflow Studio is mainly maintained for backward compatibility with older workflows.