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06-30-2025 08:26 AM
I am currently working on the Flow Designer: Create a Flow course and the first step asks to access the All > Workflow Studio, however the instance that was provided to me does not have the Workflow Studio. I have attempted to look at other versions of the same course but seems to be the same issue with all versions. I would like to finish this course so I need help finding a way to enable Workflow Studio in my instance.
Solved! Go to Solution.
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06-30-2025 08:45 AM - edited 06-30-2025 08:48 AM
Hi @SravithaM ,
Are you working on PDI (If yes, which Version?). if you are working on any Training/Test PDI, let us know. Is your role - Admin or something else?
Flow Designer-
Check again and let me know.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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06-30-2025 08:45 AM - edited 06-30-2025 08:48 AM
Hi @SravithaM ,
Are you working on PDI (If yes, which Version?). if you are working on any Training/Test PDI, let us know. Is your role - Admin or something else?
Flow Designer-
Check again and let me know.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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06-30-2025 10:01 AM
I believe Flow Designer and Workflow Studio are synonymous, I was able to complete the activity with Flow Designer. The activity instructions are not accurate to the Instance that is provided for the course. Thank you for the screenshots.
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06-30-2025 10:03 AM
Hi @SravithaM ,
Welcome. Good to hear that it was helpful.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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06-30-2025 11:49 AM
Glad you were able to complete the training but just wanted to let you know that Flow Designer and Workflow Studio are not the same. In terms of your requirement of building a flow for this training you can use both.
However, Flow Designer is used for all new automation and workflow needs. It's the modern standard and is better suited for scalable, maintainable, and low-code development. Service Workflow Studio is mainly maintained for backward compatibility with older workflows.
