Resolved! CSA exam taken 01/2025, expiring 04/2025?
Not understanding why the test I just took/passed 01/04/2025 would have my certification expire in 04/2025. Can someone walk me through what needs to be done to rectify this?
Forum Posts
Can't merge my company profile with my personal profile
for some reason I cannot merge my profiles. I have already left the company and am now trying to merge my company profile with my personal profile. Is there an email I can send to have someone merge the 2. I can provide details to that support person...
Resolved! Hiding Stats.do from Unauthenticated Users
Does anyone know how to disable the stats.do page from being visible by unauthenticated users? Currently as an unauthenticated user I am able to hit the https://instancename.service-now.com/stats.do page
Passed CAD Tonight!
Just wanted to share that I passed the CAD (Certified Application Developer) exam tonight! It took me just under 2.5 hours, and I couldn’t be happier with the result. I had cleared another certification just four weeks prior, so it’s been a busy but ...
Resolved! Webassessor Register for an exam
Webassessor has a blank list of exams to choose from when attempting to register for an exam. I saw that others have had this issue in the past due to planned maintenance. Currently, there is planned maintenance scheduled for 11/7/23 starting at 6p, ...
How can I keep the CSA certification valid during maternity leave
Hello, How can I keep the CSA certification valid during maternity leave without monitoring or paying for the Delta exams?*Mind, the Czech Republic maternity leave lasts up to 3 years.Thanks
Resolved! Delay in Flow Action Execution After Wait Timer
I have a flow where I have a wait, but the next action in the flow starts 4 minutes later. Why is this happening?"
Resolved! CSA VOUCHER
I've completed the servicenow fundamental course which was $500 to get the voucher, it says eligible for voucher but I don't see anything under voucher tab, where I can find the voucher, plz help, I need to book my exam.
I want to cancel the exam and reuse the voucher again
Hi, Can we cancel the scheduled exam and reuse the voucher again. As I want to deactivate one webassessor account, I want to cancel the exam and reuse the voucher again. Please let me know is it possible. Thanks, Revathi
Automatically route an incident to the AWA queue corresponding to the current assignment group
When an incident is created or updated, the system should identify the assignment_group of the incident and It should ensure that the incident is automatically linked to the AWA queue corresponding to that group.Agents in that assignment_group Should...
Resolved! CSA exam
Hi all, Can you please le me know if the pre-requist for the CSA exam, wondering if I can schedule the exam directly.Thnx
CSA Exam
Hello,I am taking my CSA Exam for my very first time. Anyone have a good practice guide or study guide that best help them prep for the exam?
Before Query Business Rule to restrict access
Can someone please help me with a query business rule to achieve this requirement? Vendors should only be able to see records actively assigned to them via their group. All help is greatly appreciated.
Forms Task
Hello, I'm a first-time user in the course work simulator. I followed the instructions provided for the "Forms Task" simulator. I received the following failed attempts. I selected the caller ID as Abraham Lincoln since the "caller ID" was not listed...
Prerequisite for Certification?
I started working on Customer Service Management certification exam. Is the ServiceNow Administration Fundamentals/CSA a required prerequisite for the certification?
