How can I change my name in webassessor account

21p61a12b9
Tera Contributor

I put the name also added a additional name which is not there in my government ID so what can I do if I search webassessor they given Instruction to contact test sponsor

1 ACCEPTED SOLUTION

Hi @21p61a12b9 ,

 

Have you tried creating a support case through NowLearning?

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

5 REPLIES 5

AndersBGS
Tera Patron
Tera Patron

Hi @21p61a12b9 ,

 

If you need to change your login/legal name, You'll need to contact them directly, you can use ktnsupport@kryteriononline.com to ask them to change those details.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

They are telling to contact test sponsor , what can I do now or how to unlink the webassesor account and servicenow account

Hi @21p61a12b9 ,

 

Have you tried creating a support case through NowLearning?

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

servicenow_devo
Tera Expert

Hi @21p61a12b9 ,

 

Please go through the below link for more clarifications 

https://www.servicenow.com/community/training-and-certifications/request-to-change-my-name-in-webass...

Thankyou