How to access training simulator even after i have enrolled.

[Samuel Cole]

Hi, I am new to SN and so I enrolled in the on-demand Fundamentals course. The instruction directed me to enroll in the simulator for Fundamentals as well, so I did. Well now when I am going through the material in the Fundamentals course and come up to on a section that requires working within an instance, there is a bullet that states: "If you are taking this course independently, you must also enroll in the ServiceNow Fundamentals Simulator course as an additional step." I click the link and it directs me to a page that reads: "We're sorry, you do not have access to this content."

and below that step there is a bullet that says "Select the Open Simulator button to view the complete list of Simulator Tasks." However, there is no such button on my page 

Even if i choose to open only the ServiceNow Fundamentals Simulator instead of the course, it directs me to the Fundamentals course and not the simulator. 

I cant access the simulator, AT ALL and find this a detriment in my learning. Does anyone have any guidance on what to do? 

[Allen Andreas]

Hi,

Just to double-check, is this the link you're using for the ServiceNow Fundamentals Simulator?

https://nowlearning.service-now.com/lxp?id=overview&sys_id=81efa5771b1314105b2699f4bd4bcb20&type=cou...

And you're enrolled in this?

[Samuel Cole]

Hi Allen, 

yes, i am enrolled in that one. 

[Anchit]

Hello,

I am facing the same issue, when i go the link, do get an enroll option. Upon clicking it asks "If you'd like to access this course, you can access it on the following Path:

https://nowlearning.service-now.com/lxp?id=overview&type=path&sys_id=6b78901c1b748050b1c7fe631a4bcb73

This takes me back to the Servicenow Fundamental Course path.

Regards,

Anchit Tiwari