How to create a new Open incidents target at 180?

[AnithaKrish]

I am a novice to ServiceNow develoment.

Currently doing Micro Certification in PA.

I'm stuck at the following point

How to create a new Open incidents target at 180?

Please provide me the navigation steps: that will be of great help to.

Thanks and regards,
Anitha

[Dr Atul G- LNG · Accepted solution]

Please provide full instruction to guide you. 

[Dr Atul G- LNG · Accepted solution]

Hi @AnithaKrish 

You need to make changes here:

[Dr Atul G- LNG · Accepted solution]

Click here:

Then it will open the hub

make changes. and save

[Dr Atul G- LNG · Accepted solution]

Please provide full instruction to guide you. 

[AnithaKrish]

I am doing PA micro certification in ServiceNow.

On the Incident Overview Page, I need to do the following: 

Modify and Share Dashboard 

1. Set the Incident Management dashboard owner to Beth Anglin. 
2. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.
3. Create a new global target at 180 with a start date of approximately 3 months ago. 
4. Return to the dashboard and modify the Open incidents widget as follows:
   
   • Enable Show target in the Display Settings section.
5. Verify that the dashboard displays the new Target as shown:

I am now stuck at the 3rd point. Not sure how to do that.

[Dr Atul G- LNG · Accepted solution]

Hi @AnithaKrish 

You need to make changes here:

[Dr Atul G- LNG · Accepted solution]

Click here:

Then it will open the hub

make changes. and save