i have done every thing properly but still validate failed

[ravisow1000]

Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Critical incidents show up at the top of the list? Was the List Editor used to modify the State field for 10 Priority 1-Critical Incident records?

[Hemanth M1 · Accepted solution]

Hi @ravisow1000 ,

I'm not sure I understood your question. Could you please elaborate?

[ravisow1000]

the statement which is given above is the pop up when i click validate button

[ravisow1000]

that is the pop up which appears when validates