i have done every thing properly but still validate failed

ravisow1000
Mega Contributor

Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Critical incidents show up at the top of the list? Was the List Editor used to modify the State field for 10 Priority 1-Critical Incident records?

1 ACCEPTED SOLUTION

Hemanth M
Tera Sage

Hi @ravisow1000 ,

 

I'm not sure I understood your question. Could you please elaborate?

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

View solution in original post

3 REPLIES 3

Hemanth M
Tera Sage

Hi @ravisow1000 ,

 

I'm not sure I understood your question. Could you please elaborate?

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026

the statement which is given above is the pop up when i click validate buttonScreenshot 2025-10-27 2043081.png

 

that is the pop up which appears when validates