i have done every thing properly but still validate failed

ravisow1000
Kilo Explorer

Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Critical incidents show up at the top of the list? Was the List Editor used to modify the State field for 10 Priority 1-Critical Incident records?

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @ravisow1000 ,

 

I'm not sure I understood your question. Could you please elaborate?

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025