I recently gave my csa exam but couldn't clear it what should I do and how should I prepare now .

[Jiya1]

I had gone through the fundamentals and dumps but nothing helped .can someone suggest what should I do now

[Snehal13]

Having hands on interaction with the platform will form the bulk of your preparation. As far as studying goes, every topic in ServiceNow fundamentals should be duly reviewed AND

you should know of the following - Exam pre course on Now Learning, playing on a dev instance to get hands on, dive into ServiceNow community, docs.servicenow.com , ACLs, platform management, integrations, KB, Platform architecture, data model , client scripts, business rules, UI Policies, knowledge articles, catalog, tables , roles then you need to spin up a personal dev instance and do it. It’s the only way you get confidence. You need experience in the platform.

No one will be at 100% going to exam. You should prepare by taking the official fundamentals

Questions are often curated and differently worded in main exam so may or may not be repeated, so its better to practice with as many possible to avoid surprises. This is where practice and coverage of exam scope comes handy so that we are not caught by surprise. Always look to the exam blueprint to ensure alignment with exam scope.

This article outlines the CSA exam preparation tips. Good luck ! 

[Shweta Kadam1]

Hello Jiya,

Have you checked the flashcards on Quizlet.

Thanks,

-Shweta Kadam

[Jiya1]

Yes I had gone through that too

[unknown user]

You can consider those questions but don't go with their answers as they have many wrong answers.