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Resolved! What is my next step?

At first, I was quite shocked at the depth of this software.  After going through the initial classes and earning the Welcome to Service Now Micro Cert,  I see that this software is extremely powerful and capable of IT support.  Does anyone have any ...

Andrewg945 by Tera Contributor
  • 788 Views
  • 6 replies
  • 6 helpfuls

problem accessing training (SSO loop)

I'm just trying to log in to Now Learning to finish taking my course, but I'm stuck in a loop that has something to do with single sign-on.  I never saw this before, but the browser is going back and forth rapidly between two URLs:https://signon.serv...

wengang1 by Tera Contributor
  • 402 Views
  • 2 replies
  • 0 helpfuls

Resolved! Prepare for CSA Exam

Hi there, I am going to take the CSA certificate in 2 weeks. I would like to ask for your recommendation on learning.1. Can you tell me how difficult the questions are and what it will be about?2. Does it contain the content of the Xanadu release?3. ...

linhntp25 by Tera Contributor
  • 1144 Views
  • 4 replies
  • 6 helpfuls

Now Learning vs. ServiceNow University

I have always just done all my courses on NowLearning and have earned badges and vouchers for alot of courses.  I recently discovered "ServiceNow University"  Here is the problem I noticed."On ServiceNow University"  the same courses I have completed...

sprdave by Tera Contributor
  • 1207 Views
  • 3 replies
  • 1 helpfuls

Resolved! From Struggling Newbie to Confident Admin: Why I Now Teach Others to Build It The Right Way

I remember opening ServiceNow for the very first time. I had no idea what I was doing. I clicked around cautiously, created a few records, broke a few more, and hoped I wouldn’t crash the entire system. I wasn’t just learning a tool—I was learning ho...

BillMartin by Mega Sage
  • 440 Views
  • 2 replies
  • 4 helpfuls

Flow Builder doesn't accept conditions

Hi folks! I'm going through the ServiceNow Administration Fundamentals (Xanadu) Capstone Project. I'm stuck on Task 3 where we are creating a flow for the Strawberry sFone fulfillment process. Following the instructions exactly, I get stuck on the Wa...

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Julia S by Tera Contributor
  • 186 Views
  • 1 replies
  • 0 helpfuls