Link webassessor with now learning portal

[Varunc324578079]

ServiceNow , I used my official login credentials in now learning portal and completed prerequisite Courses for CSA . Voucher generated and about to claim . but I can not link now learning credentials with web assessor. This impact schedule my CSA EXAM . I used same mail id for now learning and web assessor account . Still I can not link my now learning and web assessor account . Someone please help on this regard . I used login id same as my mail for both now learning and web assessor account 

[Varunc324578079]

No error but accounts not linked after 36 hours wait

[Nikhil Bajaj9]

Hi @Varunc324578079 

You can check with ServiceNow. Whom to contact information can be found here:-

https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...

Regards,

Nikhil Bajaj

[Varunc324578079]

This link again refers to knowledge bases.

[Mimi Edet]

Hi @Varunc324578079 

You will need to wait 24 hours after creating your webassessor account before you can link it to your Nowlearning account. You can raise a case from the help center on your Nowlearning account if you are still experiencing issue.

https://nowlearning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

[Varunc324578079]

Hi Mimi Edet ,

Thanks for your response. 

I waited for several days after creating webassessor account.I raised a case too , they asked to refer Knowledge Base .But  not resolved my issue yet.

Thanks

Varun