Link webassessor with now learning portal

[Varunc324578079]

ServiceNow , I used my official login credentials in now learning portal and completed prerequisite Courses for CSA . Voucher generated and about to claim . but I can not link now learning credentials with web assessor. This impact schedule my CSA EXAM . I used same mail id for now learning and web assessor account . Still I can not link my now learning and web assessor account . Someone please help on this regard . I used login id same as my mail for both now learning and web assessor account 

[Mimi Edet]

Are you using your work email ID for the webassessor account?

[Mimi Edet]

ServiceNow recommend you use your personal email address in Webassessor. The personal email address can be linked to your Now Learning account. This ensures you receive all important exam registration notices, password reset emails, and test completion emails from Webassessor.  In addition, should you leave your current employer you will be able to access Webassessor. 

So you can create a webassessor account with your personal email address, then wait 24hours before linking it to your Nowlearning account.

Regards,

Mimi Edet

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