Need Help with Platform Analytics Task Validation

MrKen · ‎09-03-2025

Hi all,

I’m working on the Platform Analytics Task, but it keeps failing validation despite multiple attempts. I’ve carefully followed the task instructions and recreated the dashboard and chart to match the example image at the end of the task.

The validation error I’m receiving is:
“Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?”

I can confirm that the answer to both is yes. My dashboard and chart look identical to the example, yet the task still fails. I’ve attached a screenshot showing both the dashboard/chart and the validation error.

Has anyone else run into this issue or found a solution? Any suggestions would be greatly appreciated.

Thanks in advance for your help!

Bhuvan · ‎09-04-2025

@MrKen

Click on information icon of dashboard and change the chart title as per instructions 'Open Incidents by Priority'. In your dashboard, it is currently 'Incident Overview', change it accordingly. Save the dashboard and validate it.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

CN-L · 4 weeks ago

Hi @LisbethR,

Are you receiving the error "Was a Pie Chart report created from the Priority field of all active incidents? Was there a new title for this report and was it saved?"

Did you update the name of the chart to "Open Incidents by Priority" via 'Header and border' >> 'Chart title' or via the 'Details' panel >> 'Chart name'?

RafaelleE · 3 weeks ago

Idk if it was just me who struggled with this one but the Detail tab in question is the Information icon on the right side vertical haha