webassessor login issue

Rai Shivam Ajay
Tera Contributor

We will not make any changes or updates to your accounts while you are serving a suspension from the ServiceNow Certification Program for violations to our security policies. 

I raised  the tickets in Now Learning . I got this response. Tickets is also mark as completed. Can anyone explain me.

Thank you  

5 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rai Shivam Ajay 

 

Seems SN blocked or black listed your name in certification might be SN found some illegal pratice during Exam.

 

Tru to raise a case with SN also to get it clarity.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Mark Manders
Mega Patron

This means that ServiceNow has suspended your account until further notice because they suspect you of violations of the security policies during (probably) an exam? 

From what I know, these are not easy to fight. We can only guess, so this is for you to take up with ServiceNow (or, if you are working for a partner, have your company take it up with them).


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

If I am not wrong it's for 1 yr and yout all certs marked canceled. Bettee and quick log case in Now Learning.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

I have no idea on the length, or if they are having different lenghts for different violations. You will need to check with them. I also have no idea on the certs. You certainly won't have the one on which the violations were seen, but I never cheated on tests, so I have never had to deal with this myself.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

Hi @Rai Shivam Ajay 

 

Not you or we, can do anything here, other than just wait for response on now learning case, why the account has been suspended. If you are working with partner company please involve your company SN lead to take it forward. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rai Shivam Ajay 

 

Seems SN blocked or black listed your name in certification might be SN found some illegal pratice during Exam.

 

Tru to raise a case with SN also to get it clarity.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hello Atul
Can I know for how many days it is suspended. Is my certification is going remain.
Thank you

If I am not wrong it's for 1 yr and yout all certs marked canceled. Bettee and quick log case in Now Learning.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hello Atul,
I have logged a case in Now Learning . They are reviewing it.
Response from them as below.
We will not make any changes or updates to your accounts while you are serving a suspension from the ServiceNow Certification Program for violations to our security policies. 

What can I do now to remain my remaining certification. I have done my some certification onsite also. Please can you help me. What can I do the remain my certificate.

Thank you Atul