Hibernating PDI
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3 weeks ago
Hi, my PDI is part of those affected by the infrastructure problem. I have been refreshing my dev page for the past 2 days, and it is tiring. I would like to know if I will be notifed my mail once the problem is fixed and the PDI is back online. Thanks
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3 weeks ago
Hi @Remdev
It looks like this is a known issue.
There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.
An infrastructure-related issue beginning on July 22 caused the ServiceNow Developer Site to become temporarily unavailable and affected the availability of some Personal Developer Instances (PDIs).
The Developer Site is now back online, but some PDI-related actions remain paused while ServiceNow continues to investigate and resolve the issue.
Current status:
Developer Site: Available
New PDI provisioning: Paused
PDI reclaim and wake actions: Paused
Existing PDIs: Some remain offline
User action required: None at this time
ServiceNow does not expect any data loss. Affected PDIs are currently hibernating, and the data stored on them is expected to remain available once the instances are restored.
If your PDI is offline, you will need to wait until it becomes available again before accessing your data. No action is currently required.
ServiceNow is continuing to monitor the situation and will provide further updates as more information becomes available.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
Thank you for your reply
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3 weeks ago
ahoy @Remdev,
There's been an infrastructure issue but it might be resolved, at least my PDI is back!
Don't forget to access your PDI via /login.do
If you don't do an explicit login within 10 days, your PDI will be considered inactive and thus reclaimed.
ā-----Cutting-out-the---ā¦AI-noiseā¦---All-replies-written-and-vouched-for-by-GlideFather---
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3 weeks ago
Thanks. I've been able to access it
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3 weeks ago
Hello @Remdev ,
There was Servicenow internal error and they also announce about it :
You can also refer this :
But now its restore because my instance was also went to hibernate ,now it come back and its working fine . If your instance is not come yet so keep patience , it will restore soon .
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
