HTML field read only getting scroll bars

Theja Yamjala
Tera Expert

Hi, 

 

Our HTML field which read only showing the scroll bars after we migrated to Yokohoma. Can someone please how we can remove that. It was not there before Washington. The scroll bars not scrollable. Below is the screenshot of same.

Any help would be great.

 

ThejaYamjala_0-1745278070291.png

 

1 ACCEPTED SOLUTION

Hi,

We opened a Hiwave ticket with servicenow. they said it is bug and it will remove on Zurinchi.

 

Thanks for the responses 

Theja

 

View solution in original post

5 REPLIES 5

Vishal Jaswal
Giga Sage

Hello @Theja Yamjala 

 

Try installing the latest path/update and if the issue still persists then raise HI Ticket.


Hope that helps!

Ankur Bawiskar
Tera Patron
Tera Patron

@Theja Yamjala 

Please raise a case with ServiceNow if you are 100% sure this is an upgrade issue.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Natalie L
Tera Contributor

I am seeing the same issue after the upgrade from Washington to Yokohama.  I am certain this is an upgrade issue as it persists in the two sub-prod instances that have been upgraded and not is not in the environment that has yet to be upgraded.  I will be logging a case with ServiceNow. 

Hi,

We opened a Hiwave ticket with servicenow. they said it is bug and it will remove on Zurinchi.

 

Thanks for the responses 

Theja