Search Bar for Service Portal

[Bob44t]

I need the Search Bar to pull up the form by RITM number when typed in the Search Bar. How do I accomplish this?

[Ethan Davies · Accepted solution]

Hey there - this question has already been answered. The solution you are looking for can be found in the link below:

https://www.servicenow.com/community/developer-forum/is-it-possible-to-search-tickets-with-ticket-nu...