Xanadu - Unable to open docx attachments in Agent App (mobile)

[Justin Hatfield]

After upgrading from Vancouver to Xanadu, we are no longer able to open different types of attachments in the Agent App. Text files and jpegs seem to be okay, but when we try to open a Word document (docx) or Excel spreadsheet (xlsx) we receive the following error message on the app "Could not find an app to open .docx file". If anyone else is experiencing this or have found a workaround, please let me know.

Thanks,

Justin Hatfield

[Justin Hatfield · Accepted solution]

FYI: This was resolved with hotfix.