About Renee5

Renee5 · 05-19-2019

For surveys and other targeted communications, ServiceNow states that you can upload an excel spreadsheet with a list of recipients. Unfortunately, the "download template" option is broken. Can anyone upload or send me the template so that I can crea...

Renee5 · 02-26-2018

We currently use ServiceNow for IT Service Management, but our HR department is looking for something to help manage talent management activities. They want associates to create a career profile (with associate education, experience, and career aspir...

Renee5 · 08-19-2019

Great video! Thank you 

Renee5 · 08-02-2019

This was finally fixed in Madrid patch 5. Now that I see the template, it's so silly that they couldn't have just told me what TWO cells to create in Excel in order to use the feature. For anyone else who needs it, I have attached the "template". I ...

Renee5 · 05-05-2019

You may have already noticed - but they increased the number of labels to 7 in either the London or Madrid release. We only had 5 in Kingston, but we're upgrading to Madrid and I can see that two more labels have been added.

Renee5 · 11-14-2018

Eureka! Just what I needed! Thank you!

Renee5 · 10-19-2017

Naveedkh - You have "departments" separated on your list of categories, and I have a few questions around thatI1. Is "Department" a seperate drop down on your incident form?2. Are those categories depending on the department that chosen (or sig...

User Activity

Does anyone have the recipient list template?

Does anyone use ServiceNow for talent management or career profiles?

Re: New York Minute - The ITSM Roles

Re: Does anyone have the recipient list template?

Re: Visual Task Boards - Labels

Re: Make Better Looking Dashboards with Content Blocks

Re: Categorizing Incidents for various IT groups