We are receiving CI data from Logic monitor, where some of the DDI devices are having multiple IP address. i.e. one CI with multiple IPs, due to monitoring requirement. But How can we align or update our CMDB accordingly, is it or recommended to crea...

When a WOT is assigned and accepted by an Agent, it is not pop-ing up on the agent calender in Workspace/Mobile AppEven the WOT is not showing in the dispatcher calender view in workspace. Any configuration is required to fix this problem?

While activating the ServiceNow mobile agent application for one of our client instance we found below error:“ ServiceNow mobile agent server with specified host name could not be found”. What can be the possible reason. Is there any specific pluging...

For task assignment to an assignment group, what are all the possible options  the following tables:cmdb_service base tableContract - contract_rel_group (Groups Covered)Service - cmdb_rel_group (Group Relationships)Service Offering - service_subscrib...