User Activity
08-20-2024
Hello communityfew months ago we allowed watch list users to comment a ticket from portal recap pageClient is happy and that thing delivered unbelievable value for around 500 users. NEW Requirement:Client want that if watch list user add a comment fr...
06-18-2024
Hello,i've been asked to scout a ServiceNow - Anaplan integration scenario, in order to move program information from and to ServiceNow.i checked Integration Hub spokes list and i cant find Anaplan.Can you confirm that we don't have any available spo...
06-11-2024
Hello,it's time to play with Now Assist and see how can i create a value proposition on this product.My first question is: is it possible to install Now Assist on PDIs?I know, i know, this question was asked beore (Jan, Feb), but we are in mid June a...
Hey guys, almost 40% of the entire Service Desk backlog annually is related or resolved through reset password procedure. In my case, but please do not focus on the auth provider, means that plenty of people must reset the password in OKTA and then s...
08-16-2023
Brief introduction: 34 years oldItaliani have been working for a big 4 consulting company for 4 yearsapplication analyst / service manager / PM / CSA5x CIS (ITSM, PPM, GRC, APM, HAM)bachelor's degree in management engineeringmaster's in project manag...
