CMDB Identification Rules

[Blessy2]

Hi,

I created an identification rule on a table and added "Name" and "Environment" fields. When the import set runs, if a match is found then a duplicate record is not being created which is fine but when I manually try to create a 'duplicate' record (with same Name and Environment) it's allowing me to create.

Identification rules doesn't work for manual entry? Shouldn't it stop me from manually creating a duplicate record?

Can someone help me understand this, please.

Thanks in Advance!

[Pradeep Thipani · Accepted solution]

Hi @Blessy2 ,

IRE rule works when CI is discovered through discovery or service mapping and when integrated with SCCM or other tools. When CI is created manually or through import set excel directly we will create on the child class table, So IRE doesn't work. Hope this provides some information/clarification to you.

Thanks,

Pradeep

[Pradeep Thipani · Accepted solution]

Hi @Blessy2 ,

IRE rule works when CI is discovered through discovery or service mapping and when integrated with SCCM or other tools. When CI is created manually or through import set excel directly we will create on the child class table, So IRE doesn't work. Hope this provides some information/clarification to you.

Thanks,

Pradeep

[Runjay Patel · Accepted solution]

Hi @Blessy2 ,

Stated by Pradeep is correct, it wont work for manual creation, If you wanna prevent the same then you can do using Before business rule if same record found then abort the submission and display message.

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