Configurations/Automations in ITSM Standard package on Vancouver release

Arpit Shende1
Tera Contributor

Hi,

 

Our client want to know what all the configurations we can do with the Vancouver release with ITSM Standard Package.

Like, what all the things we can offer to end user with the new release, which is not active/installed with OOB.

 

I have tried to list few, like Mobile agent, Virtual Agent Lite, and Teams chatbot via virtual agent.

 

Could you please help me with few suggestion to offer to client? By saying we can have such configurations as well.

 

Thanks

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