Connecting/Joining lines got removed

shubhi211
Tera Guru

Hi,

 

The Connecting lines went off from the Catalog Item.

The Published workflow has been Check out and the Published again. Then the connecting lines went off

How to resolve?

Please help

Connecting Lines.png

1 ACCEPTED SOLUTION

SN_Learn
Kilo Patron
Kilo Patron

Hi @shubhi211 ,

 

1. Could you please try to open it again and checkout an publish again to check whether it is issue or just not loading properly? If the issue still persists, you can try the below steps.

 

2. You can capture it from any of your non prod instance and commit the same in the target instance.

 

3. In order to navigate back to the previous version of workflow, you can try the below in background script:

Open [wf_workflow_version] table and filter with your catalog item, This will show all the versions of wf. Copy the sysID of required one and then replace it in the below code:

 

Note: Don't run background script in Prod Instance

var getWfRec = new GlideRecord('wf_workflow_version');
if(getWfRec.get('02afe5b14a362327015593f5f7f962ca')) //Update it with the previous version's sysid
{
getWfRec.published=true;
getWfRec.update();

}

 

Please Mark My Response as Correct/Helpful based on Impact

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

View solution in original post

1 REPLY 1

SN_Learn
Kilo Patron
Kilo Patron

Hi @shubhi211 ,

 

1. Could you please try to open it again and checkout an publish again to check whether it is issue or just not loading properly? If the issue still persists, you can try the below steps.

 

2. You can capture it from any of your non prod instance and commit the same in the target instance.

 

3. In order to navigate back to the previous version of workflow, you can try the below in background script:

Open [wf_workflow_version] table and filter with your catalog item, This will show all the versions of wf. Copy the sysID of required one and then replace it in the below code:

 

Note: Don't run background script in Prod Instance

var getWfRec = new GlideRecord('wf_workflow_version');
if(getWfRec.get('02afe5b14a362327015593f5f7f962ca')) //Update it with the previous version's sysid
{
getWfRec.published=true;
getWfRec.update();

}

 

Please Mark My Response as Correct/Helpful based on Impact

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.