Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Create incident Through email when mail came from Particular Mail id

Ravichandra2
Tera Contributor

‎01-23-2024 11:50 PM

I need To create an Incident Through email inbound action, The ask when that email is sent through a particular mail id

when to Create

Send to:-abcd12@gmail.com for example when anyone send to this mail and sent from these  below mails only incident needs to create

Send from:- agdujdj@gmail.com, agdvygeh@gamil.com, testing@gmail.com.

 

Please anyone help on this.

 

Thanks,

Ravichandra

 

0 Helpfuls
  • 277 Views
0 REPLIES 0