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Create incident Through email when mail came from Particular Mail id

Ravichandra2
Tera Contributor

‎01-23-2024 11:50 PM

I need To create an Incident Through email inbound action, The ask when that email is sent through a particular mail id

when to Create

Send to:-abcd12@gmail.com for example when anyone send to this mail and sent from these  below mails only incident needs to create

Send from:- agdujdj@gmail.com, agdvygeh@gamil.com, testing@gmail.com.

 

Please anyone help on this.

 

Thanks,

Ravichandra

 

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