create record in new custom table

[servicenow14710]

Hello developers, Can we create a new record for cutom table when we requestor requests/ order now in catalog item  by using script? Please provide your suggestions. Thanks!

[Mark Roethof]

Hi there,

Yes you can do so. Assuming you have a Flow (or Workflow) attached to your Catalog Item. Then include that record generation in the Flow. And in a lot of cases: no code.

[servicenow14710]

Hi @Mark Roethof : Thanks for your quick response!!

Im not using any workflow/flow designer. I want to do it when requester submits his request in catalog form using script include. Thanks!

[Mark Roethof]

Why would you not use a Flow or Workflow on a Catalog Item? Please explain 🙂 I have never come across such a situation.

[servicenow14710]

Hi @Mark Roethof : Thanks for your inputs.Im still designing this catalog item and havent yet created a workflow for this.So i want to achieve this using glideajax. Thanks!