critical incident map module under incident

[sekharksnow]

Hi I need some info or document link  of how the configuration done for the "Critical incident map" module in incident management. 

[AshishKM · Accepted solution]

Hi @sekharksnow , 

Open the Critical Incident Page configuration from table ( cmn_map_page )

Refer this link.

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/navigation-and-...

-Thanks,
AshishKM

[sekharksnow]

Hi Ashish, 

thanks for the response.

I have one more issue, when two or more incidents associated to same location- in the critical incident map, I can only see one incident at a time at that location. Even I try to zoom into maximum, after also I can't see any other incidents associated to the same location. 

[AshishKM]

I also tried, map icon is showing the latest one only for that location. 

you can try to add groupby on location and test the result.